http://www.e-cvhome.com/ The Gateway to a successful career Sat, 26 Jul 2008 05:00:00 GMT Sat, 26 Jul 2008 05:00:00 GMT 60 http://www.e-cvhome.com/seeker/jobdetails.php?job_id=129 e-cvhome.com | Jobs in United Arab Emirates - 12 years schooling or equivalent or Diploma 5 years Experience in Aircraft Technical Records Administration, Maintenance/Production Planning or Maintenance programmes within an Airline or MRO. Or a Diploma or higher and a demonstrated ability of role within an Airline or MRO with less than the above time limit. Sound understanding of aircraft documentation and records including AMM, IPC, Work Packages and Maintenance schedules. Understanding of aircraft systems, power plant and components. Sound knowledge of computer applications (e.g. MS Office) & knowledge of Airline/MRO Maintenance Control Systems (e.g. EMPACS/Ultramain) is an advantage. Familiar with aircraft regulatory requirements and legislation within an airline and MRO. http://www.e-cvhome.com/seeker/jobdetails.php?job_id=131 e-cvhome.com | Jobs in United Arab Emirates - The successful candidate will be required to actively contribute to achieving the Service and Revenue targets at the ticket offices by providing efficient, high quality and friendly service to customers for reservations, ticketing, fares and telephone sales queries. Constantly provide guidance to the agents and deputise for the Supervisor in their absence Ensure the highest standard of customer service is provided to walk-in customers, corporate and telephone clients while providing them details on Emirates tariff fares and actively issue online tickets and sell related products. Issue EK tickets to customer ensuring that all-necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements governing their journey such as passport, visa & health requirements and other details. Responsible for handling ticket re-issues, re-calculation of fares based on the customers changed itinerary and make necessary collection as required. Actively enhance Emirates revenue earnings by providing options to customer on other products and services such as Skywards, Hotel bookings, Car Hire and chauffeur drive and liaise with the suppliers to ensure bookings are valid. In case of non availability of seats on particular sectors, actively encourage, convince and suggest to customers alternative ways of travel in order to generate revenue. Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring that Emirates Airlines maintains its mark as one of the leading Airlines. Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters and around thereby providing various options to the customer which will assist in increasing sales. Perform pre-flight checks and action queues on Emirates CRS system. Support Travel Agents by assisting them in making bookings with special arrangements. Advise and guide Travel Agents on quoting special fares or ticketing completion formalities. Fulfill Emirates on-line activities by quoting fares and arranging for tickets to be issued and perform other complex functions such as TODs, PTAs etc. Support the Passenger Sales & Services Supervisor on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relationship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. http://www.e-cvhome.com/seeker/jobdetails.php?job_id=132 e-cvhome.com | Jobs in United Arab Emirates - Reporting to Station Maintenance Manager, he will carry out maintenance and certification on company aircraft (including cabin maintenance) to ensure optimum serviceability and operational schedules are met. Liaises with Maintenance Controller Centre when certain maintenance tasks are required and delay situation.Supervises mechanics and technicians and all aspects of servicing, defect rectification and maintenance carried out on the aircraft.Takes all necessary measures to ensure safety of personnel working in the vicinity of the aircraft and preventing damage to the aircraft and preventing damage to the aircraft or its equipment.Ensures that Mechanics/technicians adhere to the instructions laid down in the aircraft approved documents. http://www.e-cvhome.com/seeker/jobdetails.php?job_id=133 e-cvhome.com | Jobs in United Arab Emirates - To manage the operation in South Africa by organising the daily office routine, ensuring compliance with company sales & service policies and procedures. Develop and implement strategy to contribute towards achieving the station marketing plan, revenue targets and maintain Service Quality Levels throughout the year. Ensure sufficient staffing levels are maintained in order to achieve objectives. This would include any language requirements, peak period coverage, any requirement to provide support to other areas etc. Provide clear leadership and guidance to all personnel in order to achieve the overall objectives, but also take into account individual development needs and aspirations. Maintain a high level of staff morale and motivation. Provide on the job coaching to all new staff and co ordinate with Training & Development to plan and prioritize their training requirements. Liaise with other departmental heads regularly and ensure all relevant information, such as updates of EK products, services, special promotions are communicated to personnel so that revenue and customer service opportunities can be maximised. Budgetary responsibilities – monitor actual costs and ensure these stay within the provisions made in the budget. Assist in controlling local travel agents GDS activities and discipline and maintain the station GDS costs within target. Ensure that a high level of customer service is provided consistently. Handle complaints and liaise with the respective departments and interline carriers when necessary.Actively increase the sales awareness of Reservations and Ticketing staff in order to contribute to increasing area revenues. Maintain a good level of communication and co-operation with all other departments and travel agencies in South Africa http://www.e-cvhome.com/seeker/jobdetails.php?job_id=195 e-cvhome.com | Jobs in United Arab Emirates - You will provide a comprehensive and confidential secretarial and administration service to the Divisional Senior Vice President (DSVP) Dnata Agencies, including handling all correspondence for both internal and external parties, telephone calls and visitors The role will also include managing and monitoring the electronic filing system ensuring that information is regularly updated for retrieval when required, and monitoring the day to day activities of the office junior http://www.e-cvhome.com/seeker/jobdetails.php?job_id=196 e-cvhome.com | Jobs in United Arab Emirates - To manage the operation in South Africa by organising the daily office routine, ensuring compliance with company sales & service policies and procedures. Develop and implement strategy to contribute towards achieving the station marketing plan, revenue targets and maintain Service Quality Levels throughout the year. Ensure sufficient staffing levels are maintained in order to achieve objectives. This would include any language requirements, peak period coverage, any requirement to provide support to other areas etc. Provide clear leadership and guidance to all personnel in order to achieve the overall objectives, but also take into account individual development needs and aspirations. Maintain a high level of staff morale and motivation. Provide on the job coaching to all new staff and co ordinate with Training & Development to plan and prioritize their training requirements. Liaise with other departmental heads regularly and ensure all relevant information, such as updates of EK products, services, special promotions are communicated to personnel so that revenue and customer service opportunities can be maximised. Budgetary responsibilities — monitor actual costs and ensure these stay within the provisions made in the budget. Assist in controlling local travel agents GDS activities and discipline and maintain the station GDS costs within target. Ensure that a high level of customer service is provided consistently. Handle complaints and liaise with the respective departments and interline carriers when necessary.Actively increase the sales awareness of Reservations and Ticketing staff in order to contribute to increasing area revenues. Maintain a good level of communication and co-operation with all other departments and travel agencies in South Africa http://www.e-cvhome.com/seeker/jobdetails.php?job_id=197 e-cvhome.com | Jobs in United Arab Emirates - Develop, implement and manage processes to ensure Emirates is in compliance with civil aviation regulatory requirements globally. Liaise within Emirates and with regulatory and associated bodies to provide interpretation and guidance on current and proposed regulation Constantly analyse the effectiveness of all Civil Aviation Regulations issued by Host Country Civil Aviation Authorities for each country that Emirates operates to in order to ensure that the company operates at optimum performance within regulatory constraints and makes recommendations for changes in the regulations to the Manager Regulatory Affairs. http://www.e-cvhome.com/seeker/jobdetails.php?job_id=198 e-cvhome.com | Jobs in United Arab Emirates - The Training Specialist will be responsible for competency based Occupational Health and First Response Training programs, to a multi-cultural audience within the Emirates Group. He/She will also ensure that training is aligned to corporate objectives and complies with International standards and regulations